Privacy Policy
Zeitfuss strictly adheres to relevant data protection laws and regulations and highly values the security and privacy of your personal information. This policy clearly informs you how we collect, use, store, and protect your personal information, ensuring your right to know and control.
Personal Information Collected
To provide shopping services and optimize your experience, we may collect the following information:
Registration Information: Your name, email address, mobile phone number, and password provided when registering your account;
Order Information: Your shipping address, contact number, payment information (payment information will be processed by a third-party payment platform; we do not store complete payment passwords), and purchase history when placing an order;
Usage Information: Your device information when accessing the website (such as device model, IP address, and browser type), browsing history, search history, and page dwell time (this type of information is usually anonymous and not directly linked to your identity);
Information You Actively Provide: Various information you submit through customer service inquiries, feedback, etc.
Purpose of Information Use
Transaction Completion: For order processing, product delivery, payment settlement, and order status notifications;
Service Provision: To respond to your inquiries, process returns and refunds, and ensure account security;
Experience Optimization: To recommend products that better suit your needs based on your browsing and purchasing habits, and improve website functionality and service processes;
Compliance Requirements: Within the scope permitted or required by laws and regulations, for risk prevention, dispute resolution, and information inquiries by regulatory authorities.
Information Protection and Sharing
Information Protection: We employ multiple security measures, including encryption technology, access control, and security auditing, to prevent your personal information from being leaked, tampered with, or misused. Only authorized personnel may access your information, and they must adhere to strict confidentiality obligations;
Information Sharing: We will not sell your personal information to third parties without your permission. Information will only be shared in the following circumstances: To provide necessary receiving information to logistics providers to complete transactions; To provide information to relevant institutions as required by laws and regulations or instructions from judicial and administrative departments; In cooperation with third-party service providers (such as payment platforms and data analysis agencies), but we will require them to comply with privacy protection obligations and use the information only for the designated purposes.
Your Rights
You have the right to access, modify, and correct your personal information, and you may also apply to cancel your account. To exercise your rights, please contact us via customer service at service@zeitfuss.com. We will assist you promptly after verifying your identity.
Policy Updates
This Privacy Policy may be modified due to updates to laws and regulations or business adjustments. The updated policy will be prominently displayed on the website and will take effect immediately upon publication. Your continued use of our services indicates your acceptance of the updated policy.